When this happens, the IP address for your machine is not being recognized by our computer. This failure is caused by one of three things:

Your institutional subscription has not yet been activated.

The person who activated the online subscription did not enter in all needed IP addresses for your institution.

The person who activated the online subscription does not realize that some subnets of your institution are routed through a proxy server.

What should I do?

1. Send us Feedback so we can begin to diagnose the problem.
2. Talk to your librarian, and let them know you are having trouble.

The subscription fee allows for unrestricted Internet access at one location. Any user connecting from an authorized computer on your institutional network will be allowed access to AJCN Online.

For the most part, an Institutional Subscription authorizes use at a localized site. A "site" is an organizational unit, and may be academic or nonacademic. For organizations located in more than one city, each city office is considered a different site. For organizations within the same city that are administered independently, each office is considered a different site.

For example, each campus in the State University of New York system is considered a different site, and each branch or office of UpJohn Laboratories is considered a different site.

When someone attempts to use AJCN Online, our server checks to see if the requesting computer is within the list of internet IP address provided by a subscribing institution. If it is, the reader will be able to use all those services enabled for institutional readers. For institutional subscribers, there are no usernames or passwords to remember, and there is currently no limit on the number of readers from your institution who may access AJCN Online simultaneously.

If readers want to access AJCN Online from computers that are not part of your institutional network (e.g., through dial-in or telnet through a commercial Internet service provider) they can do so only through a member or nonmember individual subscription.

Yes, when you buy a subscription to AJCN Online, you have access to all years of the database.

You may purchase the AJCN as an Individual (Nonmember) subscriber or you may wish to apply for ASN membership. Without a subscription you have access to the Table of Contents, abstracts, and full text searching (but not full text viewing) at no cost and without having to register.

Non-subscribers can also access the AJCN through our "Pay Per Access" feature. When you click on or search for the article you want, you will see a page telling you that it requires a subscription. In the middle of that page, you will see "Purchase Short-Term Access". You can either pay for admission to the entire site for 7 days or pay for admission to a specific issue for 30 days. When you choose, you will go to a "Purchase Temporary Access" page where you can securely pay with your credit card. If you wish to purchase only a single article, simply locate the article and click on the "Purchase Article" link on the right side of the page.